Terms and Conditions

General Terms and Conditions

Please read these terms and conditions of sale thoroughly before placing your order and retain a copy of these terms and your order for future reference.

These terms and conditions apply to all wines, accessories, services and advice supplied by Baumé Fine Wines to you ("the Customer", "you"). Baumé Fine Wines is the trading name of Bordelaise Investments Trust (ABN: 73 240 754 881) (“Baumé Fine Wines”, “we”, “us”).

You can contact Baumé Fine Wines by emailing us at retail@baumefinewines.com.au or Paul Manthey, Owner and Founder on 0405 483 955. Telephone calls may be recorded.

Alternatively, you can also message @baumefinewines on Instagram or on Facebook 

Please refer to the below Shopping Assistance section of this website for the following:

Contact Us

Delivery & Shipping


Payment Options

Returns & Refunds

Wine Storage

Extreme Temperatures & Shipping


My Account

Monthly Wine Clubs


Other Baumé Services

Website Use Terms and Conditions

These Terms and Conditions govern your use and interpretation of the Baumé Fine Wines website (the “Site”) and your relationship with Baumé Fine Wines. Baumé Fine Wines is the trading name of Bordelaise Investments Trust (ABN: 73 240 754 881) (“Baumé Fine Wines”, “we”, “us”).

Please read these Terms and Conditions thoroughly as they affect your rights and liabilities under Australian law. 

If you do not agree to these Website Use Terms and Conditions, please do not register for or use the Site. If you have any questions on the Terms and Conditions, please contactBaumé Fine Wines at retail@baumefinewines.com.au

Accessibility of the Site

Whilst Baumé Fine Wines will endeavour to offer the best service possible, we make no promises that the services and functionality of the Site will meet your requirements and cannot offer a guarantee that the services will be fault-free. 

From time to time, we may have to carry out necessary changes or upgrades to the Site in conjunction with repairs, maintenance or new services which may temporarily restrict access. Baumé Fine Wines will aim to lift this restricted period as soon as practically possible. 


From time to time, we may update or amend these Terms and Conditions for regulatory or legal reasons, or to allow a more efficient user experience. Any confirmed changes may be communicated to you via the email address provided by you or via communications embedded within the Site. The changes may apply to the use of, or provision of goods and services on the Site with immediate effect. If you do not wish to accept / agree to the updated Terms and Conditions, you should cease using the Site. If you continue to use the Site after the date on which the amendments / changes have come into effect, your use of the Site indicates your agreement and thus bound by the new Terms and Conditions. 

Applicable Law

These Terms and Conditions will be subject to the State and Federal Law of Australia. We aim to resolve any complaint as efficiently as possible. If you are not happy with the way in which Baumé Fine Wines have dealt with your complaint or feedback, and you wish to take court proceedings, you must do so in Australia. 

Intellectual Property

The content, representation and display of such content on this Site is protected by copyright, database rights and other intellectual property rights. You may retrieve and display the content of the Site on a desktop computer, laptop or mobile device or print one copy of such content for personal (non-commercial) use, provided you retain any copyright and proprietary notices. You may not reproduce, modify, copy or circulate or use for commercial purposes any of the content or presentation material on the Site without our express written permission.

International Use

Baumé Fine Wines make no promise that content and material on the Site are appropriate or available in countries other than Australia. Accessing the Site from territories, states or zones where the content is illegal or unlawful is prohibited. If you decide to access this Site from outside of Australia, you do so on your own initiative and risk, and are therefore responsible for complying with local laws. 

Our Liability

The Site does provide content from other internet resources and while we do strive to ensure that material on the Site is correct, accurate and of high quality, Baumé Fine Wines does not make any warranties or guarantees in relation to that content. If we are informed of any omissions or inaccuracies in terms of the content displayed and relied upon, we will attempt to correct such content as soon as practically possible. 

Our Rights to Cancel or Suspend your Account

We may temporarily suspend or cancel your registration / subscription immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. You can also cancel your own registration / subscription at any time by informing us in writing at retail@baumefinewines.com.au

The suspension or cancellation of your registration / subscription and your right to use the Site will not affect either party’s statutory rights or liabilities. 

Password Security

When you register or subscribe to use the Site and its services, you may be issued with a password. In order to prevent fraud, you must keep this information confidential and do not disclose or share with anyone. If you know or suspect someone else other than you knows your password, you should notify us in writing immediately at retail@baumefinewines.com.au 

If we have reason to believe that there is likely to be a breach of security or misuse of the Site, we may ask you to change your password or we may take steps to suspend your account. 

Responsible Service of Alcohol / Registration

To purchase goods and services on this Site or register on this Site, you must be eighteen years or more. You must ensure that the details you provide on registration, acceptance of the Site or at any other time are correct, accurate and complete. You must advise Baumé Fine Wines immediately if there are any changes to the information previously supplied when registering or accepting the use of this Site. 

Third Party Websites

For a superior and efficient user experience, the Site may include links to other websites or material which are beyond our control. As such, we are not responsible or accountable or content on any third party website. 

Use of the Site

The Site is provided to you for your personal use as set out above, subject to these Terms and Conditions. By accessing and using this Site, you are agreeing to be bound by these Terms and Conditions and the Privacy Policy herein. The purchasing of wines, other goods and services offered by Baumé Fine Wines are subject to the terms and conditions of sale contained within the Shopping Assistance section of this Site.